Insurance Broker CRM & Policy Renewal Automation
Eliminate lapsed policies and spreadsheet chaos. Automate WhatsApp renewal alerts, commission payouts, and POSP networks with custom insurance software. Zero monthly per-user licensing fees.
Complete Policy Lifecycle Automation
Replacing lost renewal opportunities with automated workflows across motor, health, and commercial lines.
Automated WhatsApp Renewals
Automated cadence dispatches at 45, 30, 15, and 3 days before policy lapse. WhatsApp messages include pre-filled quote comparisons and direct payment links.
POSP & Sub-Broker Management
Empower 100+ field POSP agents with dedicated mobile dashboards. Real-time proposal submission, lead tracking, and transparent commission statements.
Commission Reconciliation
Automated reconciliation of brokerage payouts against insurer statement files. Flag commission shortfalls, calculate TDS deductions, and automate POSP settlements.
Claims Intimation Desk
Fast-track motor and health claim documentation. Store surveyor inspection photos, hospital discharge summaries, and settlement letters in an encrypted client vault.
Family Floater & Group Aggregation
Group corporate policies and family health portfolios under single client records. Identify cross-selling opportunities (e.g. Health client needs Motor coverage).
IRDAI Compliance & Audit Trail
Tamper-evident logs of customer consent, proposal forms, and policy dispatches. Fully compliant with India DPDP Act 2023 and local server hosting regulations.
Insurance Software Pricing in INR
Fixed milestone scopes. Zero recurring per-user fees. You own all code and database tables.
Frequently Asked Questions
Clear technical and regulatory insights for insurance principals and brokers.
Why do Indian insurance brokers need custom CRM software instead of generic CRMs like Zoho or LeadSquared?
Generic CRMs lack native support for insurance policy lifecycles, IRDAI compliance registers, multi-insurer commission slabs, and family floater grouping. Adding 50 POSP agents to generic SaaS platforms costs ₹40,000 to ₹1,00,000 per month. Johnson Softwares builds a dedicated, self-hosted insurance CRM tailored for motor, health, and commercial lines with unlimited POSP logins and zero recurring seat fees.
How does automated WhatsApp policy renewal tracking work?
The CRM automatically monitors policy expiry dates across motor (OD/TP), health, and term life. It triggers personalized WhatsApp renewal alerts at 45, 30, 15, and 3 days before lapse, complete with pre-filled renewal premium links, increasing renewal retention by over 38%.
Does it support POSP (Point of Sale Person) sub-broker commission hierarchies?
Yes. You can manage multi-tier agency networks with role-based access. POSP agents can submit proposals, upload vehicle RCs, and track their monthly net commission payouts with automated TDS deductions and GST reconciliation.
How are claim intimations and document vaults handled?
Clients or agents can initiate cashless or reimbursement claims directly through a WhatsApp bot or secure web portal, uploading discharge summaries, surveyor estimates, and FIR copies into an encrypted AWS/S3 vault with real-time claim status tracking.
Is client medical and financial data compliant with India's DPDP Act 2023?
Yes. All policyholder personal data, medical history, and KYC documents are encrypted using AES-256 and stored on dedicated cloud servers within Indian territory, fully aligned with IRDAI guidelines and statutory DPDP Act compliance.